Getting started
-
Install the desktop app.
Download the signed and Apple-notarized
UniPass 0.2.47 disk image
for Apple silicon Macs running macOS 12 or later. Intel Macs are not
currently supported. Open the
.dmg, drag UniPass to Applications, then create your vault and set a master password. - Install the browser extension. UniPass supports Microsoft Edge and Google Chrome. The Chrome Web Store listing and Microsoft Edge Add-ons listing are available now.
- Unlock the desktop app, then open the extension on a login page and fill your credentials.
Troubleshooting
The extension says the desktop app isn't running
The extension needs the UniPass desktop app to be installed and running. Make sure the app is open, then click the extension again. The credentials are held by the app — the extension only talks to it locally.
The extension shows a lock icon
Your vault is locked. Unlock the desktop app with your master password, and the extension will reconnect automatically.
Autofill didn't fill the form
Some sites use uncommon or multi-step login forms. Try opening the extension popup and choosing the matching entry manually, or use the right-click menu → UniPass on the username/password field. Popup and toolbar filling stays in the top page. If you click the inline UniPass button or use the UniPass right-click action inside an embedded login frame, credentials are sent only to that exact frame; they are never broadcast to other frames.
The app won't open on macOS
UniPass release builds are Apple-notarized, so they should open normally on Apple silicon Macs running macOS 12+. If macOS still blocks the app, right-click it → Open, then confirm.
Frequently asked
I forgot my master password — what can I recover?
If you enabled a Recovery Code before losing access, you can use it to choose a new master password and Secret Key while preserving your encrypted vault. UniPass cannot see or recover the code for you.
Without a valid Recovery Code, email reset starts a new, empty vault and permanently deletes the previous encrypted vault, shares, attachments, emergency-access relationships, and registered devices. Accounts with 2FA enabled must also pass 2FA. Support cannot undo this operation. See Security.
Is cloud sync required?
No. Free Local keeps your vault on your Mac and works offline once your account is set up. Cloud sync starts only when you activate a trial or subscribe, and uploads only end-to-end encrypted ciphertext.
Which platforms are supported?
UniPass currently supports Apple silicon Macs running macOS 12+, Google Chrome, and Microsoft Edge. The Chrome Web Store and Microsoft Edge Add-ons listings are both public. UniPass for iPhone and iPad supports iOS/iPadOS 26 or later and is available on the App Store. Intel Macs, Windows and Linux are not currently supported.
Contact us
- General, privacy, and account help: business@loxnet.io
- Security disclosure: business@loxnet.io (subject prefix:
[SECURITY])
Subscribe or manage renewal
Update the UniPass Mac app, unlock your vault and sign in to your cloud account. Open Settings → Account & Subscription, choose monthly or annual billing, then select Subscribe with Creem. Checkout displays your total and renewal terms. Return to UniPass and refresh status after payment. Use Manage subscription to open the customer portal and cancel future renewals.
iPhone and iPad
Download UniPass from the App Store. Sign in to the same UniPass account to use your existing Personal subscription. Enable UniPass in the system AutoFill settings to fill passwords in Safari and supported apps. You can use Face ID or your master password to unlock.
For App Store purchases, use the Account & Subscription section in UniPass to buy or restore a subscription. Apple shows your localized price and any introductory offer. Apple trials renew automatically unless canceled; this differs from the Mac website trial. Manage Apple subscriptions in your Apple Account; website subscriptions remain managed through Creem. Never buy a second subscription just to use another device.